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Counseling Group

Employee Assistance Program

What are EAPs?

Programs offered to eligible Jasper County Charter System employees to provide guidance with personal issues, planning for life events or simply managing daily life which can affect your work, health and family. There are two separate EAP’s offered and these programs can be used in conjunction with one another.

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Plan Rules

  • Eligibility: Jasper County Charter System employees and their eligible household members who are enrolled in a The Hartford benefit (disability or life insurance)

  • Coverage through The Hartford at no cost to employee

  • Provides support, resources, and information for personal and work-life challenges

  • Receive up to three session per year per occurrence per family member

  • Call 800.96.HELPS (800.964.3577) or visit Guidanceresources.com Web ID: HLF902

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Contact Campus Benefits for assistance with claims.

Email: mybenefits@campusbenefits.com

Call 1-866-433-7661, option 5

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Emotional or Work-Life Counseling

  • Helps employees address stress, relationship and other personal issues for you and your family

  • Sessions with highly trained master’s and doctoral level clinicians

  • Receive three sessions per issue per year for:

    • Stress

    • Anxiety

    • Depression

    • Relationship Conflicts

    • Problems with Children

    • Job Pressures

    • Grief & Loss

    • Substance Abuse

Legal Support and Resources

  • Offers unlimited telephonic assistance if legal uncertainties arise. Talk to an attorney by phone about the issues that are important to you or your dependents. If you require representation, you’ll be referred to a qualified attorney in your area with a 25% reduction in customary legal fees thereafter. Topics may include:

    • Debt and Bankruptcy

    • Guardianship

    • Buying a home

    • Power of attorney

    • Divorce

Financial Information and Resources

  • Provides unlimited telephonic support for the complicated financial decisions you or your dependents may face. Speak by phone with a Certified Public Accountant and Certified Financial Planners on a wide range of financial issues. Topics may include:

    • Managing a budget

    • Guardianship

    • Buying a home

    • Tax Questions

    • Retirement planning

    • Saving for college

Health Care Navigation Services

  • OHealthChampion℠ is a service that supports you through all aspects of your health care issues. HealthChampion is staffed by both administrative and clinical experts who understand the nuances of any given health care concern. Situations may include:

    • One-on-one review of our health concerns

    • Preparation for upcoming doctor’s visits/lab work/tests/surgeries

    • Answers regarding diagnosis and treatment options

    • Coordination with appropriate health care plan provider(s)

    • An easy-to-understand explanation of your benefits–what’s covered and what’s not

    • Cost estimation for covered/non-covered treatment

    • Guidance on claims and billing issues

    • Fee/payment plan negotiation

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